You should receive a Welcome to CVMinder email after registering with CVMinder for the first time. CVMinder must check that:
- The email address is valid
- You are a real person and not a robot
Upon receipt of your Welcome to CVMinder email, you must follow the instructions and select the specified link. Completing this action will:
- Inform CVMinder that you have received your email at the address you specified
- Unlock your account so that you can access it to manage your personal details
I haven’t received the Welcome to CVMinder email
Don’t panic. CVMinder is very good at delivering email. However, here are some common issues:
Check your junk or spam folder. If you find the Welcome to CVMinder email there, move it to your inbox before taking further action. Also, please note that further email may be sent to you by the employer you registered with. Please ensure that trust all email from cvminder.com
If you find your Welcome to CVMinder email in Clutter, please move it to your inbox before taking any further action.
Yahoo email accounts are unpredictable. Consider changing your personal email provider to Gmail or Hotmail. CVMinder uses DKIM and SPF to provide certainty that cvminder.com is the issuer any email. Yahoo has an issue with SPF recognition and may decide to burn the email en route. That means that your Welcome to CVMinder email may not be available in your junk or clutter folders. Contact us for further advice. We can authorise your account manually, but you may experience further email delivery issues.
I specified my email address incorrectly
We can help. Contact us for support and we’ll correct this for you after you answer a few security questions. Please be ready to receive the Welcome to CVMinder email to the correct email address and action it whilst we are speaking with you.
I gave the correct email address and it hasn’t arrived
Sometimes, your email provider can take a short while to deliver the Welcome to CVMinder email. Make sure that you are connected to the internet and wait for a few minutes. If after 10 minutes you still haven’t received your Welcome to CVMinder email, please contact us for further advice.