Hatfield, Hertfordshire

Working Week / Hours

Fully Flexible 5/7, 20 hours per week

Job Reference


Annual Leave

25 days plus bank holidays

Closing Date



One Healthcare Partners Limited



One Healthcare, a Private Hospital Group, based in Hatfield, is looking for a confident, enthusiastic Receptionist with strong communication skills.

The successful Receptionist will provide an efficient, courteous, welcoming service to accommodate the needs of all patients and visitors to the hospital. The role will involve greeting all patients and visitors; using the computer system to confirm and amend patients registration details; admissions, discharges, charging and processing of patient payments; covering the hospital switchboard and supporting the admin team when required; and working collaboratively with other departments to deliver an outstanding service.



  • Minimum G.C.S.E education or equivalent


  • Proven ability to work effectively in a team environment.
  • 2 years relevant experience within a customer facing role preferably within a private hospital.


  • Demonstrable customer service skills and patient awareness
  • Excellent interpersonal and communication skills
  • Flexible attitude and approach to the role
  • Sound computer skills
  • To be tactful, diplomatic and remain calm under pressure
  • Ability to work as a team member and at a fast pace


  • Previous health sector experience
  • Previous hospitality/customer service experience