One Hatfield Hospital

Healthcare Assistant (FlexiBank)

One Healthcare has an opportunity for an experienced Health Care Assistant to join within a small friendly Diagnostic and Imaging team on Bank. To assist the radiographers and Consultant Radiologists with Radiological Procedures in line with national guidelines, hospital policies and best practice standards, as well as help with the administrative running of the Radiology department.

Working Hours: FlexiBank shifts allocated as and when required

One Hatfield Hospital

Healthcare Assistant (FlexiBank)

Roles and Responsibilities:

• Assist patients throughout their time within the Imaging department and preparing patients prior to their imaging
• Assisting the Radiographers in maintaining an efficient daily work list, workflow of patients
• Assist Radiologists in carrying out radiological examinations, prepare the examination room at the beginning of each list, ensuring linen is clean and the room is tidy and fit for purpose.
• Ensure all documentation is present and correct prior to the list beginning. Use Patient Administration Systems to construct the daily work list.
• Working closely with the appointments team to ensure all sessions are used optimally.
• Keep patients informed before, during and after examination, including how and where to get the results from the examination
• Maintain effective communication with all disciplines of Radiology staff
• Help promote and maintain a caring, supportive environment focused on meeting the needs of the patient/relatives/carer, working collaboratively with other departments to achieve this
• Look after the physical comfort of patients
• Listen and talk to patients, helping them to feel supported and safe
• Assist with keeping the department clean and tidy, for example cleaning of equipment, adhering to infection prevention and control policy and hospital procedures at all times
• Keep supplies and equipment in order, assisting in the maintenance of stock levels
• Maintain contemporaneous patient records including patient pathways and the relevant IT reporting systems are up-to-date and accurate ensuring countersigned by a trained nurse.
• Chaperone when required
• Deal with any patient/relative complaints at the time if possible however escalate to appropriate member of staff if need be
• Report complaints, compliments and untoward incidents via Datix as per hospital policy

Healthcare Assistant (FlexiBank)

Qualifications

• Minimum G.C.S.E. education or equivalent

Experience

• Ability to learn and develop
• Some health care experience in a hospital environment

Skills

• Caring, patient and customer focused
• Basic computer skills
• Comprehensive written and verbal communication skills

Desirables

• Experience in the private sector
• Previous experience of working in a healthcare environment or within the service industry
• Enthusiasm for cross functional working within different departments

Healthcare Assistant (FlexiBank)

About Our Hospital

One Hatfield Hospital is Hertfordshire's newest private hospital and has the very latest technology ensuring that our operating theatres provide patients and employees with the very best environment to keep them safe and free from infection.

Our private hospital is home to the latest theatres, luxury en-suite bedrooms, specialist rehabilitation Physiotherapy and outpatient diagnostic facilities including fast-track access to X-ray, CT, MRI and ultrasound.

One Hatfield is ideally located for candidates around the Hatfield, St Albans, Stevenage, Watford, North London, Essex and throughout Hertfordshire and Bedfordshire

Recruitment Process

At One Hatfield Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer.

Any offers of employment made by One Hatfield Hospital will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service.

One Hatfield Hospital reserves the right to remove job adverts before the closing date.