Medical Records Officer

One Hatfield Hospital has an exciting opportunity for a medical records officer to join our friendly and dynamic team. If you have a passion for organisation this may be the perfect role for you.

We are looking for an enthusiastic individual who can utilise their existing administrative and organisational skills within our fast-paced Hospital environment. The successful candidate will be required to work predominately within medical records. Full training will be provided.

You will need to be a confident multi-tasker with excellent attention to detail who works well to tight deadlines.

Reporting to the Reservation and Medical Records Lead, the successful medical records officer responsibilities will include:

• providing a high standard of customer service
• liaising with patients and key stakeholders to complete booking requirements
• ensuring our main reception duties and enquiries are handled professionally with a focus on delivering good customer service at all times
• providing administrative support to both the inpatient and outpatient teams, including managing the appointment system, ensuring that patient records and all relevant documentation are processed accurately & assisting with audits
• Ability to book outpatient diagnostic imaging appointments on an 'as and when' requirement.

Medical Records Officer

Qualifications

• GCSE in Maths and English or equivalent qualification

Experience

• Proven ability to work effectively in a team environment and independently as required
• Previous administration experience
• Relevant experience within an administrative role

Skills

• To be able to work under pressure and to meet tight deadlines
• Flexible attitude and approach to the role
• Sound computer skills
• Organisational skills
• Ability to work as a team member
• Excellent written and verbal communication skills
• Excellent attention to detail
• Good interpersonal skills

Desirables

• Experience in a hospital / healthcare environment.
• Previous Clinical Record experience

Medical Records Officer

About the Hospital

One Hatfield Hospital is Hertfordshire's newest private hospital and has the very latest technology ensuring that our operating theatres provide patients and employees with the very best environment to keep them safe and free from infection.

Our private hospital is home to specialist rehabilitation Physiotherapy and outpatient diagnostic facilities including fast-track access to X-ray, MRI and ultrasound.

In September 2023, we joined with Phoenix Hospital Group, a leading London based private healthcare group. Phoenix Hospital Group provides exceptional patient centred care with three state-of-the-art medical facilities in the Harley Street Medical Precinct in Central London and one in Chelmsford, Essex.

One Hatfield is ideally located for candidates around the Hatfield, St Albans, Stevenage, Watford, North London, Essex and throughout Hertfordshire and Bedfordshire.

Our Recruitment Process

At One Hatfield Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer.

One Hatfield Hospital is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references. They will also be subject to proof of eligibility to work in the UK.

One Hatfield Hospital reserves the right to remove job adverts before the closing date.

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