Community Care Team Leader

Location: Ashford, Whitstable & Thanet, Kent (with a base at Maidstone Head Office)

Salary: £28,000- £29,000 per annum, depending on experience, plus additional pay for on-call duties and overtime.

Role Description

Are you an experienced Complex Care Assistant or Senior Care Assistant ready to take the next step in your career? Continuity of Care Services is looking for a compassionate, motivated and organised Community Care Team Leader to support our growing complex care services across Ashford, Thanet and Whitstable.

This is an excellent opportunity to develop your leadership skills while making a meaningful difference to the lives of people with disabilities and complex healthcare needs. Working closely with the Care Manager and wider office team, you will help deliver safe, high-quality, person-centred care while supporting and mentoring our dedicated care workforce.

You will also play an important part in the development of Restwell Retreats, our accessible coastal retreat in Whitstable, helping individuals with disabilities and their families enjoy relaxing and memorable breaks. With ongoing training, clinical supervision and management support, this role offers an exciting opportunity to progress your career in care.

Key Responsibilities

As a Community Care Team Leader, you will combine leadership, clinical support and community-based responsibilities, including:

• Supporting the Care Manager with the introduction and setup of new care packages.
• Recruiting, inducting, supervising and mentoring Complex Care Assistants.
• Conducting staff observations, shadowing sessions and clinical competency assessments.
• Working with the Care Coordinator to maintain safe and effective staffing levels.
• Developing a detailed understanding of clients' individual care requirements and promoting consistent, person-centred support.
• Supporting the daily operation of Restwell Retreats, working alongside office colleagues, housekeeping staff, clients and families.
• Providing hands-on care when required, including personal care, medication administration, meal preparation and light household tasks.
• Participating in the shared on-call rota and promoting professional standards and regulatory compliance.

You will report to and work closely with the Care Manager.

Experience Desired & Required

To succeed as a Community Care Team Leader, you should have:

• At least one year's experience supporting people with disabilities and complex healthcare needs.
• Practical experience of tracheostomy care, ventilator support, gastrostomy (PEG) care and bowel management.
• A QCF Level 3 Diploma in Health and Social Care or equivalent qualification.
• Strong communication, organisation and problem-solving skills.
• A full UK driving licence and access to your own vehicle.
• A positive attitude towards teamwork, staff development and continuous learning.
• Willingness to complete all mandatory training, which is fully funded.

Previous experience as a Senior Care Assistant, Team Leader or Field Care Supervisor would be advantageous.

Remuneration & Benefits

We offer a 37.5-hour working week (with a 30-minute unpaid lunch break) with a varied mix of office-based duties, community visits and clinical support. Flexibility is required, including alternate weekends.

Additional benefits include:

• Salary of £28,000- £29,000, depending on experience.
• Enhanced payments for on-call duties and overtime.
• Paid mileage, where applicable.
• Company mobile phone and digital scheduling app.
• Ongoing CPD, funded clinical training and professional development.
• Regular clinical supervision, coaching and management support.
• Fully funded Blue Light Card membership.
• £500 Refer a Friend Scheme, subject to terms and conditions.
• Access to Mental Health First Aiders and the Smart Clinic Employee Assistance Programme.
• Pension scheme through The People's Pension.
• Opportunities to participate in annual charity events.

About the Employer

Continuity of Care Services is passionate about helping people live as independently as possible, regardless of age or disability. We pride ourselves on creating a supportive, inclusive workplace where colleagues feel valued, encouraged and empowered to deliver exceptional care. We are regulated by the Care Quality Commission (CQC), Disability Confident and an Equal Opportunities employer, welcoming applications from all backgrounds and communities.

Ready to take the next step?

Apply now to join Continuity of Care Services as a Community Care Team Leader and help shape the future of complex care across Kent. Develop your leadership career while making a genuine difference to clients, families and colleagues. We look forward to reviewing your application.

Our recruitment process

Continuity of Care Services is a CQC regulated employer. As such, offers of employment will be subject to satisfactory references, enhanced DBS and other necessary checks. We will also require you to complete mandatory training before employment can begin- bespoke to each clients needs.