An opportunity to lead, make a difference and build a long-term career.

Opportunities like this don't come along very often.

At Cartref Homes, we are proud of the long-serving managers who have helped shape our services over the years. We value stability, commitment and the relationships that develop when people have the opportunity to grow with an organisation. This vacancy offers the chance to join that team and build a lasting career with us.

We are looking for an experienced, motivated and compassionate Registered Manager to lead two neighbouring residential homes supporting adults with learning disabilities, autism and mental health needs, including emotionally unstable personality disorder (EUPD).

Between them, the homes support 10 residents, with four people living in one home and six in the other. These are small services where relationships matter, where understanding the person behind the behaviour is essential, and where the right support can make a lasting difference to someone's life.

We won't pretend this will always be an easy role. Supporting people with complex needs brings challenges, difficult decisions and situations that require resilience. But there is real reward in helping someone feel safe, build trust, develop independence and achieve things that may once have seemed out of reach.

As our Registered Manager, you'll have the opportunity to shape how both homes operate, develop your teams and make a tangible difference to residents' lives. You'll have a high degree of autonomy, backed by an accessible Senior Management Team, administrative support, and a Deputy Manager and Team Leader in each home. You won't be expected to do everything alone, but you will need to be someone who takes ownership, leads from the front and knows when to ask for support.

About the Registered Manager role

• You'll have overall responsibility for both homes, ensuring they provide safe, high-quality, person-centred care while meeting CQC requirements and maintaining effective operational and clinical oversight.
• Your responsibilities will include:
• Leading and developing the staff teams across both homes, supporting your Deputies and Team Leaders to deliver consistently high standards.
• Ensuring residents receive individualised support that reflects their needs, choices, aspirations and personal circumstances.
• Providing strong oversight of complex care needs, including EUPD, autism, emotional dysregulation, self-harm risks and behaviours of concern.
• Ensuring care plans, risk assessments and Positive Behaviour Support approaches are effective, up to date and followed in practice.
• Working closely with families, advocates, commissioners and health and social care professionals to achieve the best possible outcomes.
• Maintaining CQC compliance, safeguarding standards, medication governance and effective quality assurance.
• Managing recruitment, staff development, supervision, rotas, budgets and resources across both services.
• Taking the lead when challenges arise, responding to incidents and ensuring lessons are learnt.
• Being visible and approachable, providing practical support to your teams and stepping in to cover shifts or undertake direct care when necessary.
• Participating in the management on-call rota and responding to emergencies outside normal working hours when required.

This is a hands-on leadership role. As Registered Manager, you'll need to balance the bigger picture with the realities of day-to-day care, supporting your managers to succeed while remaining accountable for the overall performance of both homes.

What we're looking for

You'll need to be an experienced care manager who understands the realities of supporting adults with complex needs and has the confidence to lead CQC-regulated services.

Essential requirements:

• At least two years' experience as a Registered Manager within a CQC-regulated residential care service.
• At least two years' experience supporting adults with learning disabilities and mental health needs.
• Experience supporting people with EUPD.
• Experience supporting autistic adults and people with complex needs and behaviours of concern.
• A Level 5 Diploma in Leadership and Management for Adult Care, or an equivalent relevant qualification.
• A strong understanding of Positive Behaviour Support, person-centred care, risk management and mental health crisis support.
• Sound knowledge of safeguarding, the Mental Capacity Act, applicable Deprivation of Liberty Safeguards arrangements and CQC regulatory requirements.
• Proven experience of leading, developing and motivating staff teams.
• The ability to manage staffing, budgets, quality assurance and operational demands effectively.
• Excellent communication, decision-making and problem-solving skills.
• The resilience to remain calm under pressure, the confidence to challenge poor practice and the compassion to understand what matters to each individual.
• A full, valid driving licence and access to a suitable vehicle.
• The right to work in the UK. This is a non-sponsored position, and visa sponsorship is not available.

Previous experience managing more than one service would be an advantage, but it isn't essential. What matters most is your ability to lead effectively, prioritise what matters and maintain high standards across both homes.

Why join Cartref Homes?

We recognise that a role with this level of responsibility needs the right support around it.

As Registered Manager, you'll benefit from:

• The opportunity to lead two small residential services where you can get to know residents and make a meaningful difference.
• A high degree of autonomy to lead, make decisions and develop the services.
• An accessible Senior Management Team that you can turn to for advice and support.
• An established management structure, with a Deputy Manager and Team Leader in each home.
• Administrative support to help you manage the demands of the role.
• The opportunity to develop your teams, improve practice and shape the future of both services.
• The professional satisfaction of seeing residents make progress, staff grow in confidence and the quality of care improve.
• The prospect of building a long-term career within an organisation that values experienced managers and recognises the importance of stability and continuity.

Our long-standing management team reflects the value we place on commitment, experience and good leadership. If you're looking for somewhere to make your mark and grow professionally over the longer term, this could be the opportunity you've been waiting for.

Benefits and rewards

At Cartref Homes, we recognise the commitment that goes into delivering high-quality care and believe our managers should feel valued, supported and rewarded.

Our Registered Manager benefits include:

• Paid sickness leave, providing additional support when you're unwell.
• Free meals while on shift.
• 2 days holiday per annum plus bank holidays.
• Long-service rewards, recognising your commitment through salary and annual leave enhancements as your service grows.
• Paid training and development where identified, including opportunities to pursue further and higher education relevant to your role.

Is this the right opportunity for you?

You might be an established Registered Manager looking for a role where you can make a difference beyond the day-to-day paperwork. You might be someone who enjoys developing staff, improving services and working alongside people with complex needs.

You'll understand that good care is about much more than policies, audits and inspection results. It's about building relationships, earning trust, recognising the reasons behind behaviour and helping people live lives that are meaningful to them.

You'll also understand that good leadership isn't about having all the answers. It's about making sound decisions, supporting your team, being accountable and having the confidence to ask for help when you need it.

If you're ready for a Registered Manager role that will challenge you, give you responsibility and offer the opportunity to make a genuine difference, we'd like to hear from you.

Appointment will be subject to satisfactory references, an appropriate enhanced DBS check and meeting the requirements for CQC registration as Registered Manager for both locations.

Ready to take the next step? If this sounds like the kind of role in which you could make a real difference, we'd welcome your application.